Terms of Service

1. Agreement

These Terms of Service (“Terms”) are a legal agreement between you and JK.Creative LLC (“JK Creative”, “we”, “us”, “our”), a Washington State limited liability company and the operator of Session for Tennis, accessible at tennis.jkcreative.store. By creating an account or using Session for Tennis, you agree to be bound by these Terms. If you do not agree, do not use the service.

2. Service Description

Session for Tennis is a software-as-a-service (SaaS) platform designed for professional tennis coaches. It provides tools for client management, session scheduling, UTR/NTRP rating tracking, stroke video upload and analysis, lesson package sales via Square, 1:1 messaging, and related coaching workflows.

Features available to you depend on your subscription tier (Deuce, Advantage, or Championship). Feature limits are described on the pricing page and in your account settings.

v3 introduces the following data-handling features covered by these Terms:

• NFC check-in: When clients check in via NFC fob or QR code, a check-in record containing the fob UID, timestamp, coach ID, and client ID is written to our database. By using the check-in feature you confirm you have informed your clients that their fob UID and check-in timestamps will be recorded.
• Voice dictation: The voice notes feature uses the Web Speech API to transcribe audio to text in the browser. Audio is not transmitted to or stored by JK Creative. Only the resulting text transcript is stored as part of the session record. On browsers that route audio through a cloud speech service (such as Chrome), you are subject to that service provider’s terms in addition to these Terms.
• Video upload: You may upload short client session videos (up to 60 seconds, 720p) to Firebase Storage. You retain ownership of all uploaded video content. By uploading, you grant JK Creative a limited license to store and serve the video solely to deliver the service to you and your invited clients. You are solely responsible for obtaining client consent before uploading video recordings of any person.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must:

• Provide accurate and complete information when registering.
• Keep your password secure and not share it with others.
• Obtain appropriate consent before uploading client data or video recordings to the platform.
• Notify us immediately at tennis@jkcreative.store if you suspect unauthorized access.

JK Creative is not liable for any loss or damage arising from unauthorized use of your account due to your failure to protect your credentials.

4. Subscriptions and Billing

Session for Tennis is offered on a monthly subscription basis. Billing is handled by Square. By subscribing, you authorize us to charge your payment method on a recurring monthly basis at the rate for your selected plan. This is an automatic renewal subscription as defined under Washington State law (RCW 19.230).

• Auto-renewal: Your subscription will automatically renew each month at the then-current rate unless you cancel before the renewal date. You will receive a confirmation email at the start of each billing cycle.
• Plan changes: Upgrades take effect immediately; downgrades take effect at the next billing cycle.
• Lesson package payments: Payments collected from your students for lesson packages are processed directly through your connected Square account. JK Creative does not hold or transfer these funds. Square's standard processing fees apply and are deducted by Square before funds reach your account.

5. Free Trials

New accounts receive a 14-day free trial. No payment method is required to start a trial. No charge is made during the trial period. After the trial ends, your account will be downgraded to read-only access unless you activate a paid plan. We will send a reminder email before your trial expires.

6. Cancellation and Refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date. No partial refunds are issued for unused time within a billing period. After cancellation, your data remains accessible in read-only mode for 30 days before deletion.

7. Acceptable Use

You agree not to:

• Use Session for Tennis for any unlawful purpose or in violation of any applicable law.
• Upload content that is abusive, defamatory, obscene, or infringes on third-party rights.
• Attempt to gain unauthorized access to any part of the platform or its infrastructure.
• Reverse-engineer, decompile, or disassemble any part of the software.
• Use the platform to send unsolicited commercial messages (spam).
• Resell or sublicense access to the platform without written permission from JK Creative.
• Use automated tools (bots, scrapers) to access or extract data from the platform.

We reserve the right to suspend or terminate accounts that violate these conditions without notice.

8. Your Content

You retain ownership of all content you upload to Session for Tennis, including session videos, notes, client records, and coaching materials. By uploading content, you grant JK Creative a limited, non-exclusive, royalty-free license to store, process, and display that content solely for the purpose of providing the service to you.

This license terminates when you delete the content or close your account, subject to our data retention obligations described in our Privacy Policy.

9. Client Data and Consent

As a coach using Session for Tennis, you act as the data controller for your clients' personal information. You are solely responsible for:

• Obtaining informed consent from each client before uploading their personal data or video recordings to the platform.
• Complying with all applicable privacy laws regarding your clients' data.
• If any of your clients are minors (under 13), obtaining verifiable parental consent as required by the Children's Online Privacy Protection Act (COPPA) before entering their information into the platform.
• Responding to your clients' requests to access, correct, or delete their data.

JK Creative acts as a data processor on your behalf for client data. We process client data only as necessary to provide the service to you and do not use it for any other purpose.

10. Intellectual Property

The Session for Tennis platform, including its source code, design, logos, trademarks, and documentation, is the exclusive property of JK.Creative LLC and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use JK Creative's trademarks or branding without prior written consent.

You retain all intellectual property rights to the content you create and upload. JK Creative claims no ownership over your coaching content, videos, or client data.

11. DMCA and Copyright Complaints

JK Creative respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe that content on Session for Tennis infringes your copyright, please send a written notice to tennis@jkcreative.store containing:

• Identification of the copyrighted work you claim has been infringed.
• Identification of the material you claim is infringing, with enough detail to locate it.
• Your contact information (name, address, email, phone).
• A statement that you have a good-faith belief the use is not authorized.
• A statement, under penalty of perjury, that your notice is accurate and you are the copyright owner or authorized to act on their behalf.
• Your physical or electronic signature.

12. Availability and Modifications

We aim for high availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or infrastructure changes that result in temporary downtime. We will provide advance notice of planned maintenance where possible.

We reserve the right to modify, add, or remove features at any time. Material changes to core functionality will be communicated via email or in-app notification with at least 14 days' notice.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SESSION FOR TENNIS IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY THE UNIFORM COMMERCIAL CODE (UCC §2-316), ALL IMPLIED WARRANTIES ARE HEREBY DISCLAIMED.

JK Creative does not warrant that the service will be uninterrupted, error-free, or free of harmful components, or that any data you store will not be lost or corrupted.

14. Not Professional Coaching Advice

SESSION FOR TENNIS IS A SOFTWARE TOOL FOR MANAGING COACHING OPERATIONS. JK CREATIVE DOES NOT PROVIDE TENNIS INSTRUCTION, ATHLETIC TRAINING, MEDICAL ADVICE, OR ANY FORM OF PROFESSIONAL COACHING SERVICES. We provide the platform; you provide the expertise.

JK Creative is not liable for any coaching outcomes, physical injuries, training results, or damages arising from the coaching services you deliver using our platform. All coaching decisions, exercise prescriptions, and training programs are solely your responsibility as the coach.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JK CREATIVE LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS, ARISING FROM YOUR USE OF OR INABILITY TO USE SESSION FOR TENNIS, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).

Our total aggregate liability to you for any and all claims arising out of these Terms or your use of the service shall not exceed the total amount you paid to JK Creative in the 12 months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages; in such jurisdictions, our liability is limited to the fullest extent permitted by law.

16. Personal Liability Shield

You agree that any claims, disputes, or causes of action arising out of or related to these Terms or your use of Session for Tennis shall be brought solely against JK Creative LLC as a legal entity. You waive any right to bring claims against the individual members, managers, officers, employees, or agents of JK.Creative LLC in their personal capacity.

17. Indemnification

You agree to indemnify, defend, and hold harmless JK.Creative LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of Session for Tennis; (b) your violation of these Terms; (c) your violation of any third-party rights, including your clients' privacy rights; (d) the coaching services you provide using the platform; or (e) any content you upload to the platform.

18. Binding Arbitration and Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to these Terms or Session for Tennis shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. Arbitration shall take place in Washington State, or remotely at your election.

YOU AND JK CREATIVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

30-day opt-out: You may opt out of this arbitration provision by sending written notice to tennis@jkcreative.store within 30 days of creating your account. If you opt out, disputes will be resolved in the state or federal courts located in Washington State.

Small claims exception: Either party may bring an individual action in small claims court for disputes within that court's jurisdictional limits.

19. Force Majeure

JK Creative shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, government actions, power failures, internet outages, or third-party service provider failures.

20. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of laws principles. To the extent litigation is permitted under these Terms, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Washington State.

21. Washington Consumer Protections

JK Creative complies with the Washington Consumer Protection Act (RCW 19.86). Nothing in these Terms is intended to limit any rights you may have under Washington State consumer protection laws. In the event of a data breach involving your personal information, we will notify affected users as required by the Washington Data Breach Notification Law (RCW 19.255.010).

22. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions shall continue in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and JK.Creative LLC regarding your use of Session for Tennis. These Terms supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter hereof.

24. Electronic Communications

By creating an account on Session for Tennis, you consent to receive electronic communications from us, including emails and in-app notifications. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing, in accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.).

25. Changes to These Terms

JK.Creative LLC reserves the right to modify these Terms at any time. We will notify you of material changes via email or an in-app notice at least 14 days before the new Terms take effect. Continued use of the service after that date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the service and cancel your account before the effective date.

26. Contact

Questions about these Terms? Contact us at: